Veterinary Receptionist
Family Pet Veterinary Hospital Family Pet Veterinary Hospital Blountville, TN Blountville, TN Part-time Full-time Part-time Full-time Estimated:
$22.
4K - $28.
4K a year Estimated:
$22.
4K - $28.
4K a year 21 hours ago 21 hours ago 21 hours ago At Family Pet Veterinary Hospital, our mission is to provide the highest quality medical and surgical veterinary care to our patients while providing our clients with education and assistance in all aspects of pet health, animal care and ownership.
We strive to exceed our clients' expectations by treating owners and their pets with respect, honesty, and compassion and treating all animals as if they were our own.
Our veterinary services are provided in a clean, safe, and friendly environment and our goals are to work as a team, complementing each others' talents and retaining a positive attitude.
Responsibilities:
Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
Greet clients and their pets and complete the appointment sign in process which can include:
inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
Assist clients with check-out including, but not limited to:
ensuring services and product sales are correctly accounted for, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
Answer clinic text and email communications from clients Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
Excellent customer service skills and an exceptional level of communication in a professional manner.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
Maintain proper documentation through client and pet records, i.
e.
referral documentation, previous medical history received, etc.
Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
Prioritize multiple tasks in a calm, organized manner.
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Maintain a positive attitude in all interactions with clients, pets and other teammates.
Computer and phone proficiency are a must.
Prior veterinary experience is desirable but not required.
Benefits:
We offer:
Employee discount Paid time off for full-time employees Continuing education allowance Schedule:
This position requires some Saturdays.
Pay:
Based on experience Job Types:
Full-time, Part-time
Benefits:
Employee discount Schedule:
10 hour shift Weekends as needed Ability to commute/relocate:
Blountville, TN 37617:
Reliably commute or planning to relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$22.
4K - $28.
4K a year Estimated:
$22.
4K - $28.
4K a year 21 hours ago 21 hours ago 21 hours ago At Family Pet Veterinary Hospital, our mission is to provide the highest quality medical and surgical veterinary care to our patients while providing our clients with education and assistance in all aspects of pet health, animal care and ownership.
We strive to exceed our clients' expectations by treating owners and their pets with respect, honesty, and compassion and treating all animals as if they were our own.
Our veterinary services are provided in a clean, safe, and friendly environment and our goals are to work as a team, complementing each others' talents and retaining a positive attitude.
Responsibilities:
Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
Greet clients and their pets and complete the appointment sign in process which can include:
inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
Assist clients with check-out including, but not limited to:
ensuring services and product sales are correctly accounted for, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
Answer clinic text and email communications from clients Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
Excellent customer service skills and an exceptional level of communication in a professional manner.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
Maintain proper documentation through client and pet records, i.
e.
referral documentation, previous medical history received, etc.
Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
Prioritize multiple tasks in a calm, organized manner.
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Maintain a positive attitude in all interactions with clients, pets and other teammates.
Computer and phone proficiency are a must.
Prior veterinary experience is desirable but not required.
Benefits:
We offer:
Employee discount Paid time off for full-time employees Continuing education allowance Schedule:
This position requires some Saturdays.
Pay:
Based on experience Job Types:
Full-time, Part-time
Benefits:
Employee discount Schedule:
10 hour shift Weekends as needed Ability to commute/relocate:
Blountville, TN 37617:
Reliably commute or planning to relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
